Watch this video to learn how to access and use the Webmail/Spam quarantine options as well as our forwarding and auto responder options. If you cannot view or don’t see the video the analog directions follow:
There are 2 important things you should know about your new Managed Solutions email account.
1. Your spam quarantine is by default only accessible via the webmail interface.
2. You have flexibility if you do not like the default Spam quarantine options.
Step 1 – Login to Webmail – Point your browser to https://webmail.managedsolutions.com
Step 2 – type the email address of your account and password provided. Contact us if you’ve forgotten or lost your password.
The webmail looks something like this:
Once logged in you will know if there are unread messages in your Spam quarantine by looking at the folder on the left hand side under Email Folders something like this:
In this example there is one unread message in the inbox and 116 messages in the Spam Quarantine. You can then click the Spam folder to manage those messages. The interface is fairly intuitive. Should you decide you wish to modify the Spam Quarantine options, access the Settings button all the way on the top right of your browser window (just above search). Select the Spam Settings Folder and make the adjustments that you favor. Be sure to click save if you do make a change.
We hope you’ve found this article to be helpful. Let us know if there is anything we can do to improve it.