Social CRM

On July 30th I caught up with chief organizer at NationBuilder Adriel Hampton to learn more about their new features and the overall status of the company.

Listen

[audio:http://www.blogtalkradio.com/joehackman/2012/07/30/whats-new-at-nation-builder-with-adriel-hampton.mp3?localembed=download]

Summary

NationBuilder has gone quickly from a virtual team to a briskly growing technology company that is bringing advanced community organizing tools to organizers of all types and sizes. Looking for a job? They are also hiring.

This episode was live on Blog Talk Radio on 7/30/2012.

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I caught up with Danny Brown, VP of Partner Strategy at Jugnoo (which I learned is pronounced Joog-new) to find out more about Social CRM and why businesses and solopreneurs might want to use it.

Listen

[audio:http://www.blogtalkradio.com/joehackman/2012/07/11/what-is-social-crm-and-why-would-you-use-it.mp3?localembed=download]

Summary

One thing is certain – business is changing and becoming more social, we discussed the concepts around Social CRM, what makes it different from traditional CRM and why social business is becoming so critical. There were some great questions from the BTR chat and call ins making it a well rounded and in-depth into Social CRM and business.

Random Facts:

Jugnoo means firefly in Sanskrit, symbolizing light from within.

This episode was live on Blog Talk Radio on 7/11/2012.

Browser or RSS Reader doesn’t support flash? Download/Listen to this episode

You can also signup to be notified when I have new Podcasts scheduled by clicking the “follow” button for my show on Blog Talk Radio.